Privacy Policy

1. Data Controller

INTERNATIONAL TERROIR MILANO LTD (operating as RoyalClaim) (serving clients in Europe and Canada) is responsible for the processing of your personal data on this website.

2. Data We Collect

When you use our contact forms, case intake forms or newsletter subscription we collect the information you provide, such as your name, email address, phone number, country, language, selected package and case details.

3. Purpose of Processing

We process your data exclusively to evaluate and handle your recovery case, to respond to your inquiries and, if you subscribed, to send you our newsletter.

4. Legal Basis

Processing is based on your consent and on the performance of pre-contractual measures in accordance with the EU General Data Protection Regulation (GDPR).

5. Storage & Security

Your data is stored securely and is never shared with third parties without your explicit consent, except where required by law or necessary for the handling of your case with the competent authorities.

6. Your Rights

You have the right to access, rectify or delete your personal data at any time. Please contact us via WhatsApp at +31 970 102 66159 or by email at contact@royalclaim.global.